Compassionate Hands Acupuncture (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, interact with us, or use our services.

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1. Information We Collect

We may collect the following types of information:

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a. Personal Information

Name

Email address

Phone number

Company name

Mailing address

Payment information (for billing purposes only)

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b. Non-Personal Information

Browser type and version

Device type

IP address

Website usage data (e.g., pages visited, time on site, referral sources)

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c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and serve targeted content. You can manage cookie preferences through your browser settings.

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2. How We Use Your Information

We use the collected data for the following purposes:

To provide and manage our digital services

To respond to inquiries and provide customer support

To process payments and send invoices

To improve our website and user experience

To send marketing communications (with your consent)

To comply with legal obligations

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3. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only in the following cases:

Service providers who assist with our operations (e.g., hosting, email marketing, analytics)

Legal authorities if required to comply with laws or legal processes

In the event of a business merger, sale, or acquisition

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4. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

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5. Your Rights and Choices

You have the right to:

Access and request a copy of your personal data

Correct or update inaccurate information

Withdraw consent for marketing communications

Request deletion of your personal information (subject to legal requirements)

To exercise these rights, please contact us at [email protected].

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6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

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7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site and services constitutes acceptance of the revised policy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.