Welcome to Compassionate Hands Acupuncture (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your use of our website www.compassionatehandsacupuncture.com (the “Site”) and any services, content, or features provided by Compassionate Hands Acupuncture (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of a business or organization, you represent that you are authorized to bind that entity.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Site after changes constitute acceptance of the revised Terms.

3. Use of the Site

You agree to use the Site and Services only for lawful purposes and in compliance with these Terms. You must not:

Use the Site in any way that may disrupt, damage, or impair functionality

Attempt to gain unauthorized access to any portion of the Site

Use automated systems such as bots or scrapers without written permission

Upload, transmit, or distribute harmful content such as viruses or malware

Use the Site for fraudulent, misleading, or competitive purposes

We may suspend or terminate access for any violation.

4. Intellectual Property

All content on the Site—including logos, graphics, text, images, videos, designs, and software—is the intellectual property of Compassionate Hands Acupuncture or our licensors. You may not:

Copy, reproduce, distribute, or modify any content

Use our trademarks without written permission

Claim ownership or rights to any content

You may view or print content for personal, non-commercial use only.

5. User Content

If you submit content to us (including messages, project materials, testimonials, or feedback), you grant us a non-exclusive, royalty-free, perpetual license to use, display, reproduce, and distribute that content for business purposes.

You are responsible for ensuring any submitted content does not violate third-party rights.

6. Third-Party Links

Our Site may contain links to external websites that are not owned or controlled by us. We are not responsible for the accuracy, content, policies, or practices of any third-party sites. Visiting these links is at your own risk.

7. No Guarantees or Warranties

The Site and Services are provided “as is” and “as available.”
We do not guarantee:

Specific marketing or business results

Uninterrupted or error-free operation

That the Site is free of viruses or harmful components

To the fullest extent permitted by law, we disclaim all warranties.

8. Limitation of Liability

To the maximum extent permitted by law, Compassionate Hands Acupuncture is not liable for any damages arising from:

Your use or inability to use the Site or Services

Business decisions made based on content from the Site

Errors, interruptions, or data loss

Third-party actions or content

Our total liability shall not exceed the amount paid to us, if any, for the use of the Site.

9. Indemnification

You agree to indemnify and hold Compassionate Hands Acupuncture harmless from any claims, losses, liabilities, damages, expenses, or legal fees arising from:

Your use of the Site

Violation of these Terms

Infringement of any third-party rights

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use data. Please review it carefully.

SMS Communications and Data Privacy

User phone numbers collected for SMS communications are not shared with external SMS marketing vendors or third parties. All text message communications originate directly from our organization. We maintain exclusive control of your contact information and do not permit SMS marketing companies, data aggregators, or external platforms to access, purchase, or utilize your phone number for marketing purposes.

By providing your phone number, you authorize us to send SMS communications directly to you. These communications will not be processed, shared, or distributed through third-party SMS marketing services.

SMS Carrier Liability Disclaimer

We do not guarantee SMS message delivery. Message delays, failures, or non-delivery may occur due to carrier network limitations, coverage gaps, congestion, filtering, or technical issues beyond our control. Neither we nor your mobile carrier are liable for undelivered, delayed, or corrupted messages, or any damages resulting from delivery failures.

Your carrier's terms of service and technical limitations apply. For time-sensitive or critical communications, use alternative contact methods. SMS should not be used for emergencies—contact 911 directly.

By opting in to SMS communications, you accept these delivery risks and limitations.

11. Termination

We may suspend or terminate your access to the Site at any time, without notice, for behavior that violates these Terms or harms the integrity of the Site.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in courts located in California.

13. Contact Us

If you have questions about these Terms, please contact us.